KARAN PAHLANI

Software Engineer, Home Loans

• Designed and delivered the end-to-end HELOC offer-matching experience — full-stack implementation spanning the Kotlin backend and the frontend, with security-certified PII-based identity resolution — lifting offer-to-application conversion by 18% and driving a 12% increase in qualified funnel starts, while fixing a critical attribution defect that had been silently breaking lead routing to loan officers and Salesforce.
• Led the migration of hl-ui's entire observability stack — error-rate alerting, load-time monitors, and the full SLO — from Datadog to Terraform-managed Signalfire, cutting ~21 false-positive on-call pages per rotation, and instrumented the webhook and Temporal workflow paths with structured logging and failure metrics to sharply speed incident response.
• Implemented the backend for SoFi's home equity expansion into New York — state eligibility, application routing, and pricing integration — and owned the production-readiness checklist to deliver a clean, zero-incident launch.
• Built a centralized library of Claude Code AI-agent skills leveraging MCP integrations (Jira, Confluence, Coralogix, Slack) to automate on-call debugging, code review, and sprint ceremonies, cutting on-call triage time by 35% and saving the team an estimated 6+ hours per week.

Engineering Lead, Systems Reliability & Platform

• Stood up the early-stage startup's entire AWS cloud infrastructure from scratch in a single quarter — Terraform-managed ECS Fargate, Lambda, and DynamoDB, CI/CD pipelines, and Datadog/OpenTelemetry observability — enabling a lean team to ship reliable production code at startup speed.

Senior Software Engineer → Team Lead → Software Engineer II → Software Engineer

• Engineered a resilient, asynchronous receipt-processing system with Java and Go microservices, AWS SQS, DynamoDB, and Redis that scaled Fetch to Super Bowl ad traffic, sustaining 80,000+ RPS (a 10x increase) with zero downtime.
• Architected a data-aggregation service that cut ML parsing costs by $30K per month through 100x email deduplication.
• Led the e-receipts 2.0 launch in Go, overhauling observability with OpenTelemetry, Grafana, and Hosted Graphite to lift user engagement by 40% and reduce fraud by 70%.
• Spearheaded a full-stack team to build a universal product catalog on Go microservices with PostgreSQL and DynamoDB, boosting offer-matching accuracy by 35%.
• Developed a Java Spring Batch ingestion pipeline and React dashboard that accelerated partner data processing by 60% and cut ingestion errors by 30%.
• Implemented a self-service partner platform anchored by a Go authentication microservice (OIDC/SAML) that cut partner integration time by 90%.
• Delivered the phone-number onboarding flow (Go, AWS SNS) that drove a 15% increase in user acquisition.
• Shipped React marketing and support dashboards that lifted offer engagement by 20% and cut ticket-handling time by 25%.